Where Does Plazapcs Ship To?
Plazapcs only ships to the Continental United States. At present, due to the instability of international freight, in order not to reduce the overall service quality, international services are temporarily closed. Follow-up adjustments will be announced on the website. Thank you for your support.
How Long Is The Delivery Time?
Orders placed before 5:00 pm from Monday to Friday are regarded as orders on the same day, orders after 5:00 pm are regarded as orders generated on the next business day, and orders placed after 5:00 pm on Friday will be processed on Monday. You can refer to:
Order processing time: 1-2 business days.
Shipping time: 3-12 business days.
Order Shipping Methods And Charges?
Plazapcs website supports USPS Shipping service.
USPS Package can ship at the following postage rates: $4.99 for shipping under $39.99 and free shipping on orders over $39.99 (inclusive).Has My Order Shipped?
Order processing time is within 1-2 business days. Please be aware that some orders may be delayed by order processing or other issues.
How Do I View Order Details?
Please log in to the Plazapcs website and select orders at My account. Visitors, please enter the relevant order number and information to check and view.
Can An Order Have Multiple Shipping Addresses?
There is only one delivery address for each order. If you want to ship to multiple delivery addresses, please place an order separately.
What Is The Delivery Process?
- Pending payment: Waiting for the customer to pay;
- In preparation: The warehouse is packing for you;
- Delivering: Your package is in the process of being delivered;
- Received: You have received the package.
Reasons That May Affect Normal Delivery？
The buyer’s address is wrong or the address is incomplete, which leads to the failure of delivery and the delay of delivery time.
What If The Order Is Out Of Stock?
Customer service will contact you in time to confirm the order cancellation or refund process.
What If The Order Processing Time Is Too Long?
Our processing time is generally 1 to 2 business days. We are sorry if there is a timeout. You can contact us by email at info@plazapcs.com, we will arrange a refund for you as soon as possible, and your payment amount will be returned to your payment account, the arrival time of your refund varies depending on the payment method, usually one to two business days.
What If The Shipping Time Is Too Long?
If the transportation time exceeds 60 business days, you can either request a refund directly or we will reschedule the shipment and reimburse you with a $10 coupon as apologies. If you have any questions, you can contact our customer service, by phone or email in time.
What To Do If The Goods Are Lost？
Please call tel: +(1)(929) 304-5811 or email: info@plazapcs.com to contact us.
Note: If your goods are lost in transit, we will not take any responsibility, but will help you get in touch with the logistics company in time to help you retrieve them.